Update – July 9, 2020
Any patient who has traveled out of the Tri-State area of Ohio, Kentucky, or Indiana 14 days prior to a scheduled dental appointment should contact our office to discuss our ongoing precautions and guidelines. We are doing all that is possible to reduce the risk of spreading COVD-19 to other patients and our staff. Thank you!
We hope your families are doing well and staying healthy. We know this is a very challenging time and we want you to know we are here for your oral health and your safety. In accordance with Governor DeWine’s announcements, we are so excited to have responsibly reopened, as we love seeing your faces again! While many things have changed, one thing has remained the same: our commitment to your safety.
We have always placed the utmost importance on sterilization and infection control. In response to COVID-19, we have updated our procedures so that they may exceed the standards set by the American Dental Association (ADA), Occupational Safety and Health Administration (OSHA) and U.S. Centers for Disease Control and Prevention (CDC). This, in turn, will create a bit of a change when it is time for your next appointment. When you come to our office, you should expect the following:
- We will be allowing 20-30 minutes between appointments to more thoroughly disinfect patient rooms and manage new PPE requirements. Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- All patients are being asked to come into the office at their appointment time and request a seat assignment. This will limit the interactions between patients.
- Please do not bring anyone with you to appointments, unless you are the parent of a minor or assisting a patient with special needs.
- To enter the office, you must bring a mask or wear a provided one.
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office. We will have hand sanitizer that we will ask you to use when you enter the office and your temperature will be taken.
- There will be plastic barriers between you and our front office team members.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to disinfect.
- New, medical grade, free standing HEPA filters will be present in each operatory.
- Employees will be wearing all PPE that is necessary, including, but not limited to: hair coverings, face shields, eye protection, disposable gowns and N95 masks.
We are thrilled to serve you again safely and with a smile (we promise we’re smiling under the masks). If you have any questions about the steps we are taking to keep you, and every patient, safe in our practice, please call the office at 513-321-1102. We value your trust and loyalty – thank you for being part of our loyal family!
Dr. Jane Mays & Team